Advance Technology

Advance Technology

Halo Solutions will identify opportunities and leverage our partners with state of the art technologies across the contact center industries to complement our existing offerings and enhance the customer experience.

HALO NEXGEN AI

With Halo Solutions NexGen AI, our chatbot and talkbot is a conversational bot where customer engagement and service with a human-like touch with advancements in:

  • Automatic Speech Recognition
  • Natural Language Understanding
  • Real-time Text to Speech Generation
  • Natural Language Processing
  • Voice Biometrics

RPA

Robotic Process Automation is one of our core services that we offer. RPA is a tool and software that emulates and automates human interactions in a business process. RPA robots can take it any data, interpret it, make a decision, and create actions to other tools and software. One of the main benefits of RPA is not to eliminate human interactions completely, but to ensure 24×7 processing with zero mistakes.

IoT/M2M

    • Internet of Things (IoT) describes the network of physical devices that are now connected to the internet, all collecting and sharing data such as connected device in an automobile, being able to turn on a light in house with Alexa and so on. Halo Solutions can help in planning, designing, implementing and operating IoT solutions and example of industries that can benefit are:
  • Automotive
  • Transportation and Logistics
  • Retail
  • Public Sector
  • Automotive Healthcare

Smart Solutions

  • Smart solutions are innovative technologies, both in terms of hardware (Internet of Things) and software. They are widely applied in many fields of life such as:
    • Enabling Access and Control of a Home Remotely
    • Creating Cities Powered with AI and Analytics
    • Vehicles Being Able to Talk to Each Other With Critical Information